Tikecik

Help for organizers

Step-by-step guides to the Tikecik panel, with screenshots. Find your topic in the sections below or search for it.

First steps

Events and showtimes

  • Creating an event

    Add an event with a name, category, photo and description before you set up its showtimes.

  • Showtimes and hourly slots

    Add a showtime with a date, city and hall, then duplicate it for the following hours or days.

Tickets and prices

  • Prices, concessions and discounts

    Set ticket prices in the showtime, add concessions, discount codes with links and quantity promotions.

  • Ticket deliveries

    Choose how buyers receive their tickets: e-ticket in PDF format, shipping, or in-person pickup.

Hall plan

  • Hall plan and sectors

    Prepare a hall with reserved seating or unnumbered sectors and use them in your showtimes.

Orders and payments

  • Orders and returns

    Check order statuses, use the Active dates tab and handle ticket refunds.

  • Sales reports

    Download event sales reports, monthly statements and the order list for the entrance.

Entrance and box office

Invoices and KSeF

  • Invoices and KSeF

    Issue invoices for buyers and send them to the National e-Invoice System.

Shop appearance and promotion

Can't find the answer to your question? Write to us

Negotiate a rate or schedule a demo

Tell us how many tickets you sell. We'll propose a commission rate or show you the panel in a short online demo.

Information on data processing

The controller of your data is e-back Sebastian Bauer, Miedniewice 167, 96-100 Miedniewice, NIP 836-177-50-92, the operator of the Tikecik platform.

We process the data from the form to respond to your inquiry and prepare a quote or demo. The basis for this processing is your consent (Article 6, paragraph 1, letter a, GDPR).

We store your data for 12 months from the time your request is submitted, after which we delete it. Only the service providers we use to run the platform (hosting, email) may process it on our behalf.

You have the right to access, rectify, erase, restrict, and transfer your data, as well as the right to lodge a complaint with the President of the Personal Data Protection Office. You can withdraw your consent at any time; this does not affect the lawfulness of processing based on consent before its withdrawal.

For personal data matters, please contact us at info@tikecik.pl. Providing your data is voluntary, but we will not be able to respond to your inquiry without it.

Start selling tickets

Create a free account and set up your shop. You only pay commission on tickets sold.