3% commission. No subscription or fixed fees.

You only pay for tickets sold, and the proceeds are deposited directly into your payment provider account. You can negotiate the rate with us.

Negotiate your rate

Tikecik Commission

of the ticket price, only on paid tickets; rate negotiable

Subscription and fixed fees: lack
Tickets for 0 PLN: no commission
Payment provider fee: as per your contract with the provider

What makes up the cost

Tikecik Commission

3% of the ticket price, only on tickets paid for by buyers. We bill it once a month with a VAT invoice.
Payment provider fee

This fee is charged by the payment provider you have a contract with, separately from the Tikecik commission. The fee depends on the provider and payment method.
Subscription and fixed fees

None. Account registration and the organizer panel are free.

Example: how much you keep

Example with a 3% commission and a sample provider fee of 1.5%. Your provider fee is set by your contract with the provider.

Amounts in PLN
Ticket price	Tikecik commission (3%)	Provider fee approximate, depends on the provider	You keep
20.00	0.60	0.30	19.10
50.00	1.50	0.75	47.75
150.00	4.50	2.25	143.25
0.00 (free ticket)	0.00	0.00	0.00

The amounts in the example are in PLN. Ticket prices and commission are charged in the event currency.

What is included in the commission

A shop under your brand and your own domain A sales page with your logo, at your domain address.
Reserved seating and hall plan The buyer picks a seat on the hall plan.
Multi-day showtimes and hourly slots Many showtimes for one event, including timed entry.
Box office and box office app On-site sales and ticket checks at the entrance.
Invoices for buyers and KSeF VAT invoices from orders, sent to KSeF.
Link discounts and quantity promotions Discount links for campaigns and promotions for groups.
Sales reports Reports in the panel and downloadable as PDF.
Help getting started Email and phone support.

Payment and billing questions

When and how do I get paid from sales?

The buyer pays through the payment provider you have a contract with, and the money goes to your account with that provider, not to Tikecik. When it is paid out to your bank account depends on the provider and your contract with them.

What does a commission invoice look like?

We bill commission once a month. We issue the VAT invoice for a given month by the 15th of the following month, payable within 14 days. Before it is issued, you can check the sales report in the panel.

What about the commission when I refund the ticket?

We don't charge commission on tickets from unpaid, cancelled or refunded orders. If a refund happens after the commission has been charged, we correct it. You refund the buyer through your payment provider.

Do I pay a subscription or fixed fees?

No. Account registration and the organizer panel are free. You only pay a commission on tickets sold.

Are tickets for PLN 0 free?

Yes. We don't charge commission on PLN 0 tickets, and a free order doesn't go through the payment provider, so there is no provider fee either.

Can the commission rate be negotiated?

Yes. The commission is 3% of the ticket price, and you can negotiate the rate with us, for example if you sell larger volumes. Use the form on this page to tell us how many tickets you sell.

For accountants: who sells the ticket?

The organizer is the seller of the ticket. Money from buyers goes to the organizer's account, and the organizer issues invoices to buyers in their own name in the Tikecik panel. Tikecik is not a seller in the ticket transaction and only issues the organizer an invoice for its commission.

For accountants: how does KSeF work?

Once you connect your panel to KSeF with your company token, the invoices you issue to buyers are sent to KSeF directly from Tikecik. We also send the Tikecik commission invoice via KSeF.

Negotiate a rate or schedule a demo

Tell us how many tickets you sell. We'll propose a commission rate or show you the panel in a short online demo.

First name and last name

E-mail

Phone (optional)

How many tickets do you sell per year?

Message (optional)

I consent to the processing of my data in order to respond to my inquiry. See information on data processing.

Information on data processing

The controller of your data is e-back Sebastian Bauer, Miedniewice 167, 96-100 Miedniewice, NIP 836-177-50-92, the operator of the Tikecik platform.

We process the data from the form to respond to your inquiry and prepare a quote or demo. The basis for this processing is your consent (Article 6, paragraph 1, letter a, GDPR).

We store your data for 12 months from the time your request is submitted, after which we delete it. Only the service providers we use to run the platform (hosting, email) may process it on our behalf.

You have the right to access, rectify, erase, restrict, and transfer your data, as well as the right to lodge a complaint with the President of the Personal Data Protection Office. You can withdraw your consent at any time; this does not affect the lawfulness of processing based on consent before its withdrawal.

For personal data matters, please contact us at info@tikecik.pl. Providing your data is voluntary, but we will not be able to respond to your inquiry without it.

Start selling tickets

Create a free account and set up your shop. You only pay commission on tickets sold.